Terms of service

Welcome to Cuporia. These Terms of Service ("Terms") govern your access to and use of Cuporia.store. By visiting our website or placing an order, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue using our website.

1. Company Information

Cuporia is an online retailer specializing in premium drinkware, coffee mugs, insulated tumblers, reusable cups, and beverage accessories.

Business Information

Website: https://Cuporia.store

Email: support@Cuporia.store

Phone: (780) 413-7549

Address:
832 Bay St.
Toronto, ON M5S 1Z6
Canada

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old or have permission from a legal guardian.
You are legally capable of entering into binding agreements.
All information you provide is accurate and current.

3. Products

We strive to ensure all product descriptions, specifications, images, and pricing are accurate.

However, slight differences may occur due to:

Lighting conditions
Screen settings
Manufacturing updates
Packaging improvements

These variations do not constitute product defects.

We reserve the right to discontinue products or modify product information without prior notice.

4. Pricing

All prices displayed on Cuporia.store are listed in the applicable website currency.

Prices may change at any time without prior notice.

Once an order has been confirmed, the purchase price will not be affected by future price adjustments.

5. Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to:

Cancel suspicious transactions
Decline fraudulent orders
Limit quantities purchased
Refuse service when necessary

If your order cannot be fulfilled, you will receive a full refund.

6. Payment

We accept secure payment methods supported by our checkout provider.

Payment information is processed through encrypted third-party payment gateways.

Cuporia does not store complete payment card information.

7. Shipping

We proudly provide:

Free Worldwide Shipping
Estimated Delivery: 7–10 Business Days

Shipping estimates begin after order processing.

Unexpected carrier delays, customs inspections, weather conditions, or public holidays may occasionally affect delivery schedules.

8. Returns & Refunds

Customers may request returns within 30 days after delivery in accordance with our Return & Refund Policy.

Refund approval depends upon compliance with the stated return requirements.

9. Intellectual Property

All content available on Cuporia.store, including but not limited to:

Logos
Product images
Website design
Graphics
Text
Icons
Layout
Branding

is the property of Cuporia or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or modified without written permission.

10. Acceptable Use

You agree not to:

Violate applicable laws
Interfere with website security
Upload malicious software
Attempt unauthorized access
Misuse customer information
Disrupt website operations

Violation of these Terms may result in restricted access.

11. User Content

If you submit reviews, comments, or other content, you grant Cuporia a non-exclusive, royalty-free license to display and use such content for business purposes.

Content containing unlawful, offensive, or misleading material may be removed without notice.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

We are committed to protecting customer information using industry-standard security practices.

13. Limitation of Liability

To the fullest extent permitted by law, Cuporia shall not be liable for indirect, incidental, consequential, or special damages arising from:

Website use
Product misuse
Delivery delays beyond our control
Temporary service interruptions
Third-party service failures

Our total liability shall not exceed the amount paid for the applicable order.

14. Disclaimer

Products sold by Cuporia are intended for general consumer use.

Customers are responsible for using products safely and according to any provided instructions.

Cuporia makes no warranties beyond those required under applicable law.

15. Force Majeure

Cuporia shall not be responsible for delays or failures caused by circumstances beyond reasonable control, including:

Natural disasters
Government actions
Customs delays
Transportation disruptions
Labor disputes
Internet outages
Public emergencies

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Canada, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the appropriate courts of Canada.

17. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on this website.

Customers are encouraged to review these Terms periodically.

18. Contact Information

If you have questions regarding these Terms of Service, please contact us.

Cuporia