Welcome to Cuporia. We are committed to providing a smooth, reliable, and transparent shipping experience for every customer. This Shipping Policy explains how orders are processed, shipped, and delivered when you shop with us.

By placing an order through Cuporia.store, you agree to the shipping terms outlined below.

Free Worldwide Shipping

We are pleased to offer FREE Worldwide Shipping on every order, with no minimum purchase required.

No hidden shipping fees will be added during checkout.

Our goal is to make premium drinkware accessible to customers around the world without additional delivery costs.

Order Processing

Orders are processed Monday through Friday, excluding weekends and public holidays.

After your order has been placed, our fulfillment team carefully verifies, prepares, and packages your items before shipment.

Typical processing time:

• 1–2 Business Days

During holidays, promotional events, or periods of exceptionally high order volume, processing may require slightly additional time.

Customers will receive an email confirmation once the order has been successfully placed.

Estimated Delivery Time

After your order has been shipped, the estimated delivery time is:

7–10 Business Days

Please note that delivery estimates are approximate and may vary depending on:

• Destination country
• Local courier services
• Customs inspections
• Weather conditions
• Public holidays
• Unexpected transportation delays

Although we work with trusted shipping partners, delivery dates cannot be guaranteed.

Shipping Destinations

Cuporia proudly ships to customers worldwide.

We currently deliver to most countries and regions where international shipping services are available.

If shipping restrictions apply to your location, you will be notified during checkout or contacted by our customer service team.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information when available.

Tracking updates may require 24–72 hours before appearing in the carrier's system.

Customers can monitor shipment progress using the provided tracking information.

Shipping Carriers

Depending on the destination, shipments may be handled by one or more international logistics partners and transferred to local delivery services for final delivery.

Carrier selection varies according to:

• Shipping destination
• Warehouse location
• Package size
• Delivery efficiency

This allows us to provide reliable service worldwide.

Customs, Duties & Taxes

International shipments may be subject to customs inspections depending on local regulations.

Any import duties, taxes, customs fees, or government charges are determined by local authorities and remain the responsibility of the customer unless otherwise stated.

Cuporia has no control over customs procedures or additional government fees.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

Please verify:

• Recipient name
• Street address
• Apartment or unit number
• Postal code
• Phone number
• Email address

Cuporia cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

If you notice an error after placing your order, please contact us immediately.

Address Changes

Shipping addresses may only be modified before the order enters fulfillment.

Once an order has been shipped, address changes are generally no longer possible.

Please contact our support team as soon as possible if a correction is required.

Lost Packages

If your shipment appears lost or tracking has stopped updating for an extended period, please contact us.

We will work directly with the shipping carrier to investigate the shipment.

If the package is officially confirmed lost during transit, we will gladly offer:

• A replacement shipment, or
• A full refund

Delayed Deliveries

Occasionally, deliveries may experience delays beyond our control due to:

• Severe weather
• Customs clearance
• Transportation disruptions
• Public holidays
• Carrier operational delays

We appreciate your patience and will gladly assist with shipment tracking whenever necessary.

Damaged Packages

If your package arrives visibly damaged, please:

• Photograph the package before opening.
• Photograph any damaged items.
• Contact us within 7 days of delivery.

Our support team will review your claim and provide an appropriate resolution.

Multiple Shipments

If your order contains multiple products, they may occasionally be shipped separately from different warehouses to improve delivery efficiency.

If this occurs, each shipment will have its own tracking information where applicable.

Delivery Attempts

Shipping carriers may attempt delivery more than once.

If a package cannot be delivered because:

• The recipient is unavailable
• The address is incorrect
• Delivery is refused

the carrier may return the shipment.

Additional shipping charges may apply if reshipment is requested.

Contact Us

If you have any questions regarding shipping, delivery status, or tracking information, please contact us.

Cuporia

Website: https://Cuporia.store

Email: support@Cuporia.store

Phone: (780) 413-7549

Business Address:
832 Bay St.
Toronto, ON M5S 1Z6
Canada

Our customer support team is always happy to assist you and ensure your order arrives safely and on time.